We open our lobby for drop offs and pick ups any time between 8:00AM - 12:00PM and 2:00PM - 5:00PM Monday - Thursday. Friday-Sunday hours are 9:00AM - 10:00AM and 4:00PM - 5:00PM. Earlier drop offs are encouraged so that your pets have more time to get comfortable and play before the end of the day.

For dogs, we require three vaccines: Rabies, Distemper /Parvo (DHPP) which is a 5-way vaccine that is given every 1 year or 3 years, and Bordetella (also known as kennel cough or canine cough). This vaccine is done every 6 months or 1 year. For cats, we require two vaccines: Rabies, and Feline Distemper (FVRCP), also given every 1 year or 3 years.

While we do not require reservations, booking ahead of time can help us prepare to best care for your pet! It is important to note that we do typically fill up early for weekends during the summer months, and holidays, such as Christmas and Thanksgiving, book several weeks/months in advance.

You can request a reservation online by hitting the Book Now button, or if you have the PawPartner app downloaded you can make a reservation through there. You can also call us during our normal operating hours and we would be happy to help you!

No, all are welcome at Branson Pet Resort!

Please do! It is important that our guests are as comfortable as possible during their stay. Abruptly changing your pet’s diet can cause diarrhea/tummy aches or additional GI issues, which in turn create additional stresses for your pet. If you bring your own food, we ask that you bring it in a resealable container (ex. ziploc bag, tupperware, etc). If you choose not to bring your own food, not a problem, we are happy to feed Iams Small Chunks for dogs and Meow Mix for cats at no additional cost.

Yes, we encourage you to bring any treats, toys, and bedding from home that will make your pet more comfortable during their stay. If you'd prefer not to, however, we are happy to supply bedding and treats!

First, it is very important to tell us about your dog’s tendencies to jump or climb. All of our runs are fully covered and while our play yard is double-fenced, knowing your pet's tendencies will help us ensure they have a safe stay!

Yes, however appointment slots are limited and subject to the groomer's availability. Many of our guests make reservations for baths or grooming while they are here for daycare or boarding. If you know you would like your pet groomed during their stay, it's a good idea to let us know in advance so we can make sure they get on the schedule!

Our posted business hours are only for the office (handling calls, check-in and check-out). Our managers live on the property and tend to our guests 7 days a week 24/7 365 days a year. If we have a major storm or other emergency after hours, the managers are there to ensure everyone is fine.

No- there are many facilities that promote group playtimes and frequently blend many dogs together in a communal play area. We feel that there are many dogs who don't thrive in such a setting. We prefer to provide all of our guests with as much human contact as possible.

We have several great veterinarians in close proximity to our facility, along with an emergency vet located in Springfield (approximately 50 mins away). We treat every guest as we would our own children and will assure them the best attention available.

Taking a tour is the first step in easing your concerns about leaving your pet. We pride ourselves on the quality and cleanliness of our facility, the special hands on care, comfortable accommodations and personalized activities that we offer. Often we have seen that pets tend to sense our energy- so the more nervous you are, the more nervous they are! Many anxious boarders have come through our doors and done fantastic once they settle in and learn our routines. You are also welcome to call or message us to check up on your pet during their stay as many times as you need!